How to return

Return of product is much easier then you think

Returns Policy

(1) If your product is defective / damaged or incorrect / incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition. Step 1

(2) Please note that some products are not eligible for a return if the product is "No longer needed".Step 2

Please note that certain items marked as non-returnable on product page are not eligible for return.Step 3

Conditions for Returns

(1) The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.Step 1

(2) The product must include the original tags, user manual, warranty cards, freebies and accessories.Step 2

(3) The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers’ box.Step 3

If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

Returns Reasons

(1) Delivery of a product that is damaged (physically destroyed or broken) / defective (faulty or malfunctioning) condition.Step 1

(2) Delivery of a product that is incorrect (presentation different on website) / incomplete (missing parts).Step 2

(3) Please take note that Quality, Compatibility, Authenticity or functionality related issues are not returned.Step 3